Terms & Conditions of Sale
Our Terms and Conditions apply to all purchases and sales of items offered at ICC NW Part Store at www.icc-nw.net/part-store, and your purchase means you have accepted our Terms and Conditions of Sale in effect as of the date of purchase. We disclaim any other Terms and Conditions contained in any customer purchase order, order form or otherwise unless expressly agreed to by us in writing. Purchase orders must be strictly in conformity with these Terms and Conditions; inconsistent or conflicting terms in any purchase order or sale acknowledgment are rejected and shall be controlled by these Terms and Conditions unless agreed to by the customer and ICC NW Inc in a separate mutual writing. Additional terms are not binding unless agreed to by an officer of ICC NW Inc in a separate writing. We reserve the right to decline fulfilling orders at our discretion.
Our Hassle Free Guarantee
The suppliers and manufacturers we represent are the best in the business. Brands you want and ask for. All products are first quality. If you receive a product that does not perform as advertised on our website please call us. We will happily and quickly provide an exchange or refund (subject to Q.A. inspection) provided it is returned (excluding custom-made and cut-to-length products) within 30 days of shipment in its original packaging. Thank you for choosing ICC NW as your industrial supplier.
Pricing & Charges
Prices and charges on ICC NW Part Store website are effective upon publication and are subject to change without notice. All prices are quoted in U.S. dollars. We reserve the right to pass on any surcharges or impose purchase restrictions or limits at any time.
All orders are subject to applicable shipping, freight, taxes and processing charges. Shipping charges for ground service on all stocking orders are determined by using the UPS shipping rate table. Flat Rate Freight charges will apply to all palletized orders. This approach gives ICC NW the ability to quote freight at the time of the order. Flat table charges are intended to approximate ICC NW’s average cost to process and ship a package of similar weight characteristics.
Carriers may impose surcharges, which vary by carrier and may change at the carrier's discretion. ICC NW will pass on the surcharge.
$50 (U.S. dollars). You will be charged the minimum $50 on any order with a merchandise value of $50 or less.
ICC NW has multiple payment/billing options.
Net 30 days on approved open accounts from date of invoice. In addition to open accounts, we also accept most major credit cards. If an open account customer fails to make full payment within thirty (30) days from date of invoice, ICC NW may defer any further shipments or other orders, or cancel any portion of an unshipped order. ICC NW further reserves the right to charge interest on overdue invoices at the rate of 18% per annum (1.5% monthly) or at the highest rate available under applicable law. It is understood and agreed that customer will pay, to the extent permitted under law, all reasonable costs and expenses, including attorney’s fees, collection agency fees and court costs incurred by ICC NW in connection with any collection action for payment of the amounts due herein.
ICC NW makes available certain payment processes through which you can provide payment information to us when you pay for your order (our "Authorized Payment Processes"). Examples of our Authorized Payment Processes include providing payment information by telephone, through our website checkout page or using an established Electronic Data Interchange (EDI). ICC NW has implemented physical, technological and administrative safeguards intended to protect the information that you provide using one of our Authorized Payment Processes. These safeguards include, for example, encryption of Internet communications. If you do not use an Authorized Payment Processes, and you submit payment information through some other method (such as via email or fax), then the safeguards provided by our Authorized Payment Processes will not protect your payment information, and you provide such information at your own risk. ICC NW expressly disclaims all responsibility regarding the collection, use and protection of information that you do not submit through an Authorized Payment Process.
Most deliveries are shipped with UPS and made Monday through Friday, daytime hours only. Hazardous materials will not be shipped to Alaska or Hawaii or exported outside of the contiguous United States. All orders are shipped F.O.B. from ICC NW’s distribution facility. Title and risk of loss pass to customer on delivery to the common carrier or upon customer pickup.
Damaged or Lost Shipments
UPS, other package carriers & Prepaid Truck Shipments (when ICC NW selects the carrier):
Check your order immediately upon arrival. All damages must be noted on delivery receipt. All shortages and damages must be called into ICC NW Parts at (503) 263-2858 or e-mailed to firstname.lastname@example.org within 7 calendar days.
Call (503) 263-2858 or email email@example.com. All damaged containers and merchandise must be kept for inspection. If product was damaged in transit, you must file a claim with the carrier.
Truck Shipment (when you select the carrier):
Check your order immediately upon arrival. All damages must be noted on delivery receipt. All damages and shortages must be called in to the trucker you chose within 7 days. All damaged containers and merchandise must be kept for your trucker to inspect. At that time, you will file a claim with your trucker. Damaged Hazardous Materials must be returned through the freight company prior to acceptance of delivery (See Returns and Repairs Section).
General Merchandise Warranty: Except as otherwise stated, the only warranties applying to materials sold are those, if any, specifically provided by the manufacturer to be honored by the manufacturer. Items marked Lifetime Warranty are subject to manufacturer's warranty terms. EXCEPT AS SET FORTH HEREIN, ICC NW MAKES NO WARRANTIES, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED. ICC NW DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OF PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANSHIP, QUALITY, DURABILITY, SUITABILITY, OR NON-INFRINGEMENT INCLUDING WITHOUT LIMITATION IN THOSE INSTANCES WHERE CHANGES, ALTERATIONS OR MODIFICATIONS ARE MADE IN MATERIALS AT THE REQUEST OR INSTRUCTION OF THE CUSTOMER, AND THE CUSTOMER AGREES NOT TO CLAIM OR COMMENCE SUIT AGAINST ICC NW BASED ON ANY SUCH DISCLAIMED WARRANTIES OR SUCH MANUFACTURER'S WARRANTIES. OUR OBLIGATION IS LIMITED ONLY TO THE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS OR, AT OUR SOLE OPTION, TO REFUND THE PURCHASE PRICE. A full refund will be given, subject to our Q.A. inspection, for any defective item returned to us and received by us within 30 days of the date of shipment in its original packaging.
The customer recognizes that ICC NW Part Store also distributes products NOT manufactured at our facility. All applicable product specifications, representations and warranties are solely those of the fabricator, manufacturer or packager of the products sold. ICC NW Part Store's liability hereunder for any claim of loss or damage of any kind whatsoever by the customer arising from a breach of any such specifications, representations or warranties by the manufacturer, fabricator or packager shall be limited to reimbursement of the price paid for the specific item sold, and other than such reimbursement, as between the customer and ICC NW Part Store, the customer's sole and exclusive recourse for such loss or damage is to the manufacturer, fabricator or packager of the products. Customer waives any right of set-off or cover under the Uniform Commercial Code or otherwise.
IN NO EVENT SHALL ICC NW BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES OR LOST PROFITS, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, ARISING OUT OF THE PURCHASE, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED OPPORTUNITY OR PROFITS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ICC NW shall not be responsible for computer or electronic interruptions, mechanical or electrical breakdowns, strikes, labor slowdowns, war, terrorism, riots, severe weather conditions, natural disasters, acts of God or any other forces beyond the reasonable control of ICC NW, LTL shipments and other non-scheduled carriers, branch shipments (due to earlier pickups), back ordered items, replacement orders, new accounts (first order), orders requiring credit review, and supplier manufacturing deficiencies.
The value of the defective product or material is our only liability. All specifications and technical data have been supplied by the 3rd party manufacturer and are listed only as a convenience. We do not warrant or represent that the merchandise complies with the provisions of any law, particularly the Walsh-Healey Public Contracts Act, and the Occupational Safety and Health Act of 1970, and regulations promulgated thereunder, unless the manufacturer so warrants.
Although all information on the ICC NW Part Store website has been carefully checked for accuracy, errors and omissions occasionally occur and therefore are subject to correction. We regret any inconvenience.
Compliance with Laws
Some products may be obtained from multiple supply sources located throughout the United States or internationally and shipped directly to the customer without sending the item through. Many states and localities have codes and regulations governing sale, offering for sale, distribution, construction, installation and use of products for certain purposes and/or containing certain regulated substances, which may vary from those in neighboring areas. ICC NW relies upon information provided by the supplier of these products to ensure they are compliant with the laws of the jurisdiction into which the product is shipped. The information provided by the supplier as to the ability of the product to be sold or distributed in any particular jurisdiction is believed by ICC NW to be accurate. ICC NW, however, shall not be responsible for how products are used or installed or for the product's conformance to regional, state, or local codes or regulations. ICC NW does not guarantee compliance with any law and assumes no responsibility for how the items are used or installed. Customer has the sole responsibility for compliance with all applicable codes, regulations and laws and before purchase and use of the product must review and ensure full compliance with such codes, regulations and laws concerning the use or installation of the products.